Frequently Asked (FAQ)

General Questions

1. What is eWorks AI?

eWorks AI is a powerful, fully customizable End-to-End Workflow System (ERP) designed to streamline business operations across Sales, Finance, Inventory, HR, Project Management, Communication, and Learning Management. Built on Claris FileMaker (an Apple company), it offers seamless integration and scalability for businesses of all sizes.

2. How is eWorks AI different from other ERPs like SAP, Oracle, or Microsoft Dynamics?

eWorks AI stands out due to its flexibility, ease of customization, and cost-effectiveness. Unlike rigid, expensive ERP solutions, eWorks AI can be tailored to specific business needs with minimal development time, thanks to its extensive library of pre-built objects. Additionally, it offers a user-friendly interface with no complex coding required for customization.

3. Is eWorks AI suitable for SMEs and large enterprises?

Yes. eWorks AI is highly scalable and can be used by small businesses, mid-sized companies, and large enterprises. Its modular approach allows businesses to start with essential features and expand as needed.

4. What industries does eWorks AI support?

eWorks AI is versatile and caters to various industries, including Retail, Manufacturing, Construction, Professional Services, Healthcare, Real Estate, and Events Management. Its adaptability makes it suitable for businesses across multiple sectors.

5. Is eWorks AI cloud-based or on-premise?

eWorks AI can be deployed both on-premise and in the cloud, depending on your business requirements. It offers the flexibility to host on private servers or Claris Cloud for enhanced security and accessibility.

Features & Functionality

6. What modules are included in eWorks AI?

eWorks AI offers comprehensive modules covering: • Sales & CRM • Finance & Accounting • Inventory & Procurement • Human Resources & Payroll • Project & Task Management • Communication & Collaboration • Learning Management System (LMS) These modules work together to provide a seamless business workflow.

7. Can eWorks AI be customized to fit our unique business needs?

Absolutely! eWorks AI is designed for quick and easy customization. Businesses can modify workflows, dashboards, reports, and functionalities without extensive development efforts.

8. Does eWorks AI integrate with third-party software?

Yes, eWorks AI supports integration with accounting tools (QuickBooks, Xero), payment gateways, e-commerce platforms, and other third-party applications via APIs.

9. How does eWorks AI handle data security?

Security is a priority for eWorks AI. It includes role-based access control, multi-layer encryption, audit logs, and compliance with global security standards to ensure data protection.

Pricing & Support

10. What is the pricing structure for eWorks AI?

Pricing is based on modules, number of users, and deployment preferences (cloud or on-premise). Contact us for a customized quote that fits your business requirements.

11. Do you offer a free trial or demo?

Yes, we offer a free demo to showcase eWorks AI’s capabilities. Get in touch to schedule a personalized demonstration.

12. What kind of support do you provide?

We offer 24/7 support via email, phone, and live chat. Additionally, we provide training, documentation, and implementation assistance to ensure smooth adoption.

Reseller & Partnership Questions

13. How can I become a reseller or partner for eWorks AI?

We welcome partnerships with IT consultants, system integrators, and technology providers. Contact us to discuss reseller benefits, margins, and training programs.

14. What benefits do resellers get?

Resellers enjoy: • Attractive commission structures • Sales & marketing support • Exclusive training & certification • Dedicated account manager for guidance

15. Do you provide white-label solutions?

Yes! We offer white-label solutions, allowing resellers to brand eWorks AI as their own while leveraging our powerful technology.

Get in Touch Still have questions? Contact us or schedule a free consultation to explore how eWorks AI can transform your business!

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